FAQs

Shipping Information

We aim to dispatch all orders within 24 hours, and over 90% of orders to the UK mainland are delivered within 1–2 working days. Please see our shipping policy HERE.

How do I track my order?

You will receive a dispatch notification email once your order is on its way. This will include the tracking number and a link to track the shipment with the courier.

What's your refund policy?

We offer FREE returns within 30 days for a full refund. Please see our return policy HERE

VAT and Custom Charges

As a UK-based business, our prices include VAT and any applicable customs charges, ensuring there are no hidden fees.

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